Refund and Returns Policy – Boutiqwitchdispo.com
At Boutiqwitchdispo.com, customer satisfaction is important to us. We aim to provide high-quality products and a reliable shopping experience. This Refund and Returns Policy explains the terms under which refunds, returns, or replacements may be requested.
Eligibility for Returns and Refunds
Due to the nature of our products, all sales are final. However, we may accept refunds or replacements under the following conditions:
- The item was received damaged or defective
- You received an incorrect product
- The issue is reported within 48 hours of delivery
Returned items must be unused, unopened, and in original packaging.
How to Request a Return or Refund
To request support, please follow these steps:
- Contact Us – Email us with your order number, product details, and a clear description of the issue.
- Provide Evidence – Photos or videos may be required for verification.
- Review & Approval – Our team will review your request and respond with the next steps if approved.
Refund Process
- Approved refunds will be issued to the original payment method
- Refunds are processed within 5–10 business days
- Processing times may vary depending on your payment provider
If you do not see the refund after this period, please contact your bank or payment provider.
Exchanges
- Exchanges are offered only for damaged or incorrect items
- Replacement products are subject to availability
- We do not offer exchanges for preference changes or incorrect orders placed by the customer
Non-Refundable Items
The following items are not eligible for refund or return:
- Opened or used products
- Items damaged due to misuse or improper storage
- Promotional or sale items
- Orders with incorrect shipping details provided by the customer
- Gift Cards
Contact Us
If you have questions about this policy or need assistance with an order, contact us at:
📧 info@boutiqwitchdispo.com
📞 +1 (213) 453-7466
Thank you for shopping with Boutiqwitchdispo.com. We appreciate your trust and support.
